Refund policy

30-day money-back guarantee. You have 30 days from receiving your order to send back your unopened bags in their original, intact packaging: we refund you.

How does it work?

1. Email us at contact@kyroxprotein.com with your order number and the products concerned.
2. We send you the return address.
3. Send back the unopened bags within 14 days of your request. Return shipping is at your expense.

Refund

The refund (price of the returned products and initial standard shipping, pro rata for partial returns) is issued to your original payment method within 14 days of your request, and no later than upon receipt of the products.

Opened products

For hygiene and health protection reasons, opened bags cannot be taken back. If a product is defective or not as described, you are covered by the legal warranties: email us at contact@kyroxprotein.com.